Drug Store Customer Experience Specialist

The Kroger Co.; Fairbanks (AK); On-site; USD 21,000 - 26,000; Full time

Job summary

The Kroger Co. in Fairbanks, AK is looking for a store associate to deliver outstanding customer service, maintain a safe, clean store environment, and assist the department manager in achieving sales goals. You will interact with customers, know product details, and support promotional activities.

The role requires excellent communication, the ability to handle high-paced situations, and a commitment to Kroger's values of respect, integrity and safety. Flexibility with shifts is preferred.

Qualifications

• Retail experience required.
• Strong communication skills and ability to assist customers effectively.
• Ability to stay calm in busy or stressful situations.
• Basic math skills for transactions and measurements.

Responsibilities

• Create an environment where customers feel welcome and valued by answering questions about products.
• Know the products in the department and respond with suggestions.
• Offer samples to help customers discover new items.
• Inform customers of specials and promotions.
• Recommend items to meet customer needs and enhance value.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads.

Skills

Retail experience

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Job description

The Kroger Co. in Fairbanks, AK is looking for a store associate to deliver outstanding customer service, maintain a safe, clean store environment, and assist the department manager in achieving sales goals. You will interact with customers, know product details, and support promotional activities.

The role requires excellent communication, the ability to handle high-paced situations, and a commitment to Kroger's values of respect, integrity and safety. Flexibility with shifts is preferred.