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Position Summary
The Shipping Supervisor will plan and coordinate shipping activities to ensure timely and efficient processing of orders domestically and internationally. The Shipping Supervisor will lead by example and provide feedback to team members on a regular basis to ensure that best practices are followed within the Shipping Department.
Responsibilities
- Lead, train, and mentor shipping employees and associates to ensure they understand their roles, follow procedures, and meet productivity goals.
- Work closely with other departments to ensure smooth communication.
- Collaborate with other departments to integrate logistics with business systems and processes, including project management, sales, accounting, and scheduling.
- Inspect physical conditions of warehouse, vehicles, and equipment and communicate maintenance and repairs needed to warehouse manager.
- Manage carrier relationships and request freight quotes.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
- Monitor operations to ensure staff compliance with policies, safety rules, environmental policies, and regulations.
- Analyze the monetary impact of proposed logistics changes, such as routing, shipping modes, product volumes, or carriers.
- Monitor inventory levels of products and materials in warehouse.
- Communicate transportation charges to sales and billing departments.
- Direct inbound or outbound operations, such as transportation or warehouse activities.
- Plan and implement improvements to systems or processes.
- Review invoices, work orders, and forecasts to estimate peak periods and assign work.
- Support organizational culture and values.
- Ensure safety and health policies are followed, and materials and equipment are used safely.
- Perform other duties as required.
Qualifications
- Previous experience in a similar role.
- Two to five years of related warehouse experience is desirable.
- Experience as a team leader or supervisor is preferred.
- Proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Word).
- Strong leadership and supervisory skills.
- Effective problem-solving and decision-making abilities.
- Ability to work overtime as needed.