Shipping & Receiving Staff

Micro Precision; Amherst (NH); On-site; USD 19,000 - 28,000; Part time

Job summary

Micro Precision is seeking a part-time shipping and customer service associate in Amherst, NH. The role involves assisting customers, updating orders, and handling shipping documentation and claims.

Responsibilities include packaging, inventory tracking, and maintaining a clean shipping area. You should be able to lift 50 lbs, drive for pickups/deliveries when needed, and maintain confidentiality with customer information.

Qualifications

• Must have valid driver's license.
• Excellent verbal and written communication skills.
• Experience packaging fragile items for shipping and palletizing.
• Strong organizational and multitasking abilities.
• Good time management and prioritization.
• Ability to maintain sensitive information.
• Team player with trustworthy and service-oriented attitude.

Responsibilities

• Assist, advise, direct, document and notify customers of business matters.
• Update customer orders with tracking and shipping notes for invoicing.
• Provide shipping insight to CSR’s and assist with shipping claims.
• Package equipment for transit.
• Document and update customer records based on interactions.
• Provide part-time driving support for pickups and deliveries as needed.
• Track/inventory of customer assets in storage.
• Daily cleaning and maintenance of shipping area and equipment.
• Must be able to consistently lift, pull and push 50 lbs.
• Develop and maintain a knowledge base of the evolving products and services.

Skills

Detail oriented

Customer service

Data entry

Order accuracy

Packing for shipping

Driving support

Claims support

Inventory tracking

Lifting 50 lbs

Team player

Knowledge base development

Job description

About this position

Description: Responsible for assisting, advising, directing, documenting, introducing and notifying customers of business matters.

Update customer orders with tracking and shipping notes and provide them to AR for invoicing.

Provide necessary insight into shipping to CSR’s and assist with shipping claims when necessary.

• Detail Oriented
• Customer service and data entry
• Inspect incoming and outgoing customer orders for accuracy
• Appropriately package equipment for transit
• Document and update customer records based on interactions
• Provide part-time driving support for customer equipment pickups and deliveries as needed
• Assist customers in claims process when necessary
• Track/Inventory of customers assets in storage
• Daily cleaning and maintenance of shipping area and equipment
• Must be able to consistently lift, pull and push 50 lbs
• Other tasks as assigned and special projects as needed
• Develop and maintain a knowledge base of the evolving products and services

Requirements

• Valid Driver’s License
• Excellent verbal and written communication skills
• Packaging of fragile and sensitive items for shipping purposes, both small package and palletizing for freight
• Strong organizational skills with the ability to multi-task
• Excellent time management skills and the ability to prioritize work
• Ability to maintain sensitive and confidential information
• Team player, Trustworthy, Service-oriented and can manage priorities

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