Shipping/Receiving Lead/Assistant Supervisor

Knape & Vogt Manufacturing Company; Grand Rapids (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

A leading manufacturing firm in Grand Rapids is seeking a hands-on Shipping/Receiving Lead/Assistant Supervisor to ensure smooth operations, oversee shipments, and lead a team. This full-time position requires 3 years of experience in shipping and receiving, strong organizational and supervisory skills, and proficiency in ERP systems like Oracle or Syteline.

Qualifications

• 3 years of experience in shipping, receiving, or warehouse operations, previous supervisory experience.
• Good English reading, writing, and math skills.
• Ability to efficiently work in a high-paced environment.

Responsibilities

• Follow safety protocols and procedures.
• Release orders and oversee preparation of outgoing shipments.
• Communicate with planners and logistics providers for scheduling.
• Oversee receiving, inspection, and storage of incoming materials and maintain ERP/WMS records.
• Monitor stock levels, support cycle counts, and uphold Lean manufacturing principles.

Skills

Shipping and receiving operations

Supervisory experience

Organization skills

Troubleshooting skills

Education

High School Diploma or GED

Tools

ERP system knowledge (Oracle or Syteline)

Microsoft Excel

Microsoft Word

Job description

Overview

Shipping/Receiving Lead/Assistant Supervisor

Are you ready to take the lead in a fast-paced warehouse environment? We’re looking for a hands-on Shipping-Receiving Lead/Assistant Supervisor who thrives on keeping operations running smoothly, accurately, and efficiently. If you’re passionate about leading people, driving results, and ensuring every shipment is handled with precision, this is the role for you!

Company overview: Knape & Vogt Manufacturing Company has been based in Grand Rapids for over 125 years. We are a global leader specializing in the design, manufacture and distribution of functional hardware, office and healthcare ergonomics and storage-related components for original equipment manufacturers, specialty distributors, hardware chains and major home centers.

Responsibilities

• Follow all safety protocols and procedures, including the use of required PPE (e.g., safety glasses, hearing protection, safety toe shoes)
• Foster a strong sense of ownership and accountability for quality within the team while identifying opportunities for continuous improvement
• Release orders and oversee the preparation, packaging, and staging of outgoing shipments
• Print and verify shipping documentation (packing slips, labels) for accuracy
• Communicate and coordinate with planners, carriers, freight forwarders, and logistics providers to schedule pick-ups and deliveries
• Ensure orders are shipped on time to meet customer deadlines
• Receive all products and purchases from our suppliers
• Supervise the unloading and inspection of incoming materials and supplies
• Verify the accuracy of shipments against purchase orders and receiving documents
• Ensure proper storage, labeling, and documentation of received materials
• Maintain accurate inventory records within ERP/WMS systems
• Monitor stock levels, investigate discrepancies, and support cycle counts
• Collaborate with inventory control and procurement teams to ensure the availability of required materials
• Adhere to and ensure the team is following quality standards to ensure customer satisfaction with the final product, while fostering a strong sense of ownership and accountability for quality within the team
• Provide coaching, feedback, and support to team members to encourage skill development and accountability
• Make decisions on team member assignments and responsibilities, moving the team to productive areas during downtime periods
• Demonstrate versatility by working across multiple areas and equipment types
• Participate in continuous improvement initiatives such as Kaizen events, problem-solving teams, and other improvement projects
• Implement and uphold Lean Manufacturing principles (5S, Standard work, visual management, Kaizen) within your team
• Ability to assist with Production Supervisor duties

Qualifications

• 3 years of experience in shipping, receiving, or warehouse operations, previous supervisory experience
• High School Diploma or GED with good English reading, writing and math skills
• Computer Skills: Knowledge of an ERP system like Oracle or Syteline and Microsoft programs such as Excel, Word, etc.
• Organization Skills: Ability to efficiently work in a high paced environment with strong troubleshooting skills, capable of diagnosing and correcting complex faults and downtime and the ability to multi-task and shift priorities as needed

Other details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Strategy/Planning and Information Technology
• Industries: Manufacturing