Shipping & Receiving Day Lead — Next‑Day Readiness

Event Source; Cleveland (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, dental, vision and 401(k) elig

96 hours PTO annually (prorated)

Team member rental discounts and refer

Job summary

Event Source is seeking a Day Shipping and Receiving Operations Lead to ensure next-day orders are staged, inspected, secured, and ready for the night loading crew, while safeguarding accurate inventory and safe shipping and receiving practices.

You will coordinate with Inventory, Dispatch, and the night crew, manage the will call window, verify shipments, and provide a clear handoff at shift end. The role emphasizes leadership, organization, and adherence to CART values.

Qualifications

• 3+ years of warehouse shipping, receiving, or logistics experience.
• Prior experience leading a small team or acting as a shift lead preferred.
• Strong working knowledge of inventory control systems, load sheets, and freight handling.
• Ability to operate forklifts/tow motors safely and train others on proper usage.
• High school diploma or equivalent required.

Responsibilities

• Pull bulk items required for next-day orders.
• Stage completed orders in designated areas for the night loading crew.
• Verify staged orders are organized, clearly identified, and ready for loading.
• Identify missing or incomplete items before orders are turned over to the night crew.
• Prioritize staging based on next-day route and departure requirements.
• Manage the will call window for customer pickups and returns.
• Verify customer and order information before releasing equipment.
• Ensure returned items are properly received and directed to the appropriate processing area.
• Communicate will call issues, shortages, damages, or discrepancies to the appropriate department.
• Work with Inventory to investigate and correct inventory count discrepancies.
• Inspect items being staged to ensure they are clean, complete, undamaged, and fit for delivery.
• Remove damaged or unacceptable equipment from the delivery process and report it appropriately.
• Help identify recurring inventory shortages or quality issues that could impact upcoming orders.
• Inspect completed skids before they are released for loading.
• Verify skids are properly wrapped, secured, labeled, and safe for transit.
• Confirm items are stacked in a manner that minimizes the risk of damage during transportation.
• Flag unsafe, unstable, overweight, or improperly prepared skids for correction before loading.
• Load and unload inbound and outbound carriers.
• Load and unload Transfer trailers
• Verify incoming and outgoing shipments against available shipping documentation.
• Identify and report shortages, overages, or damaged freight.
• Ensure received freight is moved to the proper staging or storage location.
• Maintain an organized shipping and receiving area so docks remain accessible and safe.
• Assist Dispatch with operational needs throughout the day.
• Help locate products, orders, skids, or equipment needed for upcoming routes.
• Communicate order-readiness issues that could affect scheduled departures.
• Assist with last-minute order changes, additions, pickups, or transportation needs.
• Coordinate with Dispatch and the night loading crew to ensure priority routes are ready on time.
• Serve as the primary daytime point of contact for shipping and receiving activity.
• Coordinate priorities between Warehouse, Inventory, Dispatch, and the night loading team.
• Monitor next-day order readiness throughout the shift rather than waiting until the end of the day.
• Escalate shortages, damaged inventory, incomplete orders, or other issues that could affect next-day service.
• Maintain clean, organized, and safe staging, dock, and will call areas.
• Provide a clear handoff to the night loading crew, including what is ready, what is still outstanding, and any known problems requiring follow-up.
• Uphold and embody the company's Core Values: Consistency, Adaptability, Reliability, and Teamwork (CART).
• Perform additional duties as required.
• Before leaving, the Day Lead should communicate what is complete, what remains outstanding, shortages or quality concerns, priority routes, and any issues requiring follow-up by the night loading crew or Dispatch.

Skills

Warehouse shipping experience

Shift lead experience

Inventory control systems

Forklift operation training

Education

High school diploma or equivalent

Tools

Forklift/Powered pallet jack

Job description

Event Source is seeking a Day Shipping and Receiving Operations Lead to ensure next-day orders are staged, inspected, secured, and ready for the night loading crew, while safeguarding accurate inventory and safe shipping and receiving practices.

You will coordinate with Inventory, Dispatch, and the night crew, manage the will call window, verify shipments, and provide a clear handoff at shift end. The role emphasizes leadership, organization, and adherence to CART values.