Shipping & Receiving Coordinator

NETSCOUT Systems, Inc.; Westford (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading technology company in Westford, MA is seeking a Shipping and Receiving Coordinator. The successful candidate will be responsible for managing shipping and inventory processes with a focus on quality assurance and safety compliance, providing a vital role in the efficiency of operations. Candidates should demonstrate strong organizational skills and a keen attention to detail, and previous experience in a similar role is a plus. This full-time position offers opportunities for professional growth within a supportive work environment with comprehensive benefits.

Benefits

Generous vacation package

Equity

Matching 401k plan

Tuition reimbursement

Attractive medical and dental coverage options

Domestic partner benefits

Health and Dependent Care spending accounts

Life and Disability Benefits

Volunteer Time Off

Matching Charitable Gifts

Qualifications

• Previous experience in shipping, receiving, or inventory management preferred.
• Proficiency in Oracle ERP systems or similar software required.
• Ability to analyze processes and recommend improvements.

Responsibilities

• Manage shipping and receiving processes, ensuring accuracy and timeliness.
• Perform inventory counts and update transactions in the ERP system.
• Ensure safety compliance and quality assurance in shipping and receiving tasks.

Skills

Attention to detail

Organizational skills

Communication skills

Collaboration

Process analysis

Education

High School Diploma or equivalent

Tools

Oracle ERP systems

Job description

Refer Save Apply

Job ID: 005075

NETSCOUT is seeking a Shipping and Receiving Coordinator to work in Westford, MA.

Description:

Shipping & Receiving Coordinator

At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology.

We are Guardians of the Connected World. We are looking for exceptional talent to join our team.

About NETSCOUT

NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.

About the opportunity:

We are seeking a detail-oriented and organized Shipping and Receiving Coordinator to manage the shipping, receiving, and inventory processes within our organization. The ideal candidate will ensure timely and accurate handling of products, maintain organized inventory systems, and contribute to process improvements while adhering to safety guidelines.

Basic Qualifications/Skills:

Shipping & Receiving:

• Build ship kits for various products using shop travelers and contents lists.
• Pick, pack, stage, and ship sales orders in alignment with daily production schedules.
• Review the daily backlog to ensure timely fulfillment of orders.

Inventory Management:

• Perform daily cycle counts and bi-annual physical inventories.
• Update inventory transactions in the Oracle ERP system, including work-in-progress (WIP) and stock transfers.
• Maintain an organized stockroom and production floor.

Quality Assurance:

• Perform incoming inspections, final inspections, and monitor quality yield rates to ensure expectations are met.
• Make recommendations for process and quality improvements.

Collaboration & Efficiency:

• Work within a team environment to execute goals for process improvements and increased efficiency.
• Meet established key performance indicators (KPIs) to measure and improve performance.

Safety Compliance:

• Ensure adherence to warehouse safety guidelines at all times.

Preferred Qualification/Skills:

• Previous experience in shipping, receiving, or inventory management.
• Proficiency in Oracle ERP systems or similar inventory management software.
• Strong attention to detail and organizational skills.
• Ability to analyze processes and recommend improvements.
• Excellent communication skills and ability to work collaboratively in a team.
• Knowledge of warehouse safety practices and procedures.

Working at NETSCOUT

At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. We offer a compensation package that includes the following benefits:

• Generous vacation package
• Equity
• Matching 401k plan
• Tuition reimbursement
• Attractive medical and dental coverage options
• Domestic partner benefits
• Health and Dependent Care spending accounts and Health Savings Account options
• Life and Disability Benefits
• Volunteer Time Off, Matching Charitable Gifts

Location: Westford, MA (This is a full-time, in-office position with no remote opportunities available at this time.)

NetScout Systems, Inc. is an EEO/Affirmative Action Employer.

Requirements:

Education High School (or equivalent work experience) Job Type Full-Time Location MA - Westford Preferred Language English

NETSCOUT endeavors to make NETSCOUT.com accessible to any and all users. If a reasonable accommodation is needed to participate in the job application or interview process, or if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Talent Acquisition at 978-614-4043 or by email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. For the avoidance of doubt, accommodation made to facilitate the recruiting process is not a guarantee of future or continued accommodation if hired.

NETSCOUT is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Read our EEO Policy Statement here . If you’d like more information on your rights under the law, view the Know Your Rights poster and Pay Transparency Nondiscrimination Provision poster.

For candidates in Massachusetts, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.