Shipping/Receiving Clerk 4

22nd Century Technologies, Inc.; Wichita (KS); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shipping/Receiving Clerk to manage the full life-cycle of repair orders. This role involves creating quotes and sales orders in SAP, ensuring accuracy and compliance with customer requirements. The ideal candidate will have strong communication skills, experience in inventory management, and a knack for process improvement. Join a dynamic team where your contributions will directly impact customer satisfaction and operational efficiency. If you have a passion for logistics and a commitment to excellence, this opportunity is perfect for you.

Qualifications

• 4+ years of relevant experience in a shipping/receiving role.
• Experience in managing customer communications and service contracts.

Responsibilities

• Oversee the life-cycle of repair orders from purchase to closure.
• Create quotes and sales orders in SAP, ensuring accuracy.
• Verify incoming shipments and resolve discrepancies.

Skills

SAP Sales & Distribution

Inventory Management

Customer Communication

Process Improvement

Education

AA/AS degree

Tools

SAP

Microsoft Office Suite

Job description

Job Title: Shipping/Receiving Clerk 4

Location with zip code: Wichita, KS 67226

Pay Rate: $18-$20/hr on w2

Shift Timing (Day/ Evening/ Night: 1^st shift: 8:00a-4:30p; 2^nd shift: 11:30a-8p Monday to Friday

Duration: 12 + months



Job Description:

• This position oversees the life-cycle of a repair order from purchase order placement to order closure in the applicable systems.


• This position creates quotes and sales orders, accurately reflecting customer purchase order requirements, in the SAP Sales & Distribution module.


• Managing ongoing changes to SAP sales orders, monitoring inventory and billing reports and taking appropriate action is also performed.


• Regular communication with external and internal customers is necessary. Actions directly impact sales, profit and on-time delivery performance.

Role & Responsibilities:

• Assist when required to verify incoming shipments accuracy, identify discrepancies and work with Customer and internal departments to resolve.


• Verify Customer Purchase Order requirements, ensuring these can be performed by the Service Center, resolving these prior to accepting work by monitoring and following up with internal and external Customers.


• Understand Service Contract, Customer requirements and process flow for the creation of Service Notifications in SAP.


• Monitor own output and quality of the work to ensure alignment with organizations standard.


• With moderate supervision demonstrate ability to use tools, systems, procedures and processes required to create SAP service notifications.


• Assist in identifying process constraints to team resolution and implementing improvements for Customer Satisfaction.


• May perform and assist with special projects, as required.


• Demonstrates moderate ability to use SAP reporting tools to create reports to meet customer expectations


• Coordinate holidays, extra hours, shift changes.


• Administration of the different customer portals


• Validate and capture the reported defects.


• Modify orders on SAP system

Qualifications/Experience Needed:

• Typically requires AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.


• Must be a U.S. Person/Permanent Resident "Green Card " holder.


• Prior experience in a related environment involving written and oral communication with internal or external customers.

Preferred Qualifications:

• Prior experience using SAP or another ERP system.


• Prior experience using Microsoft Office Suite.