Shipping & Logistics Operations Analyst

Openwork LLC; Flowery Branch (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

Vision and dental benefits

Office-based work environment

Cross-functional exposure

Job summary

Openwork is seeking a detail-oriented Operations Analyst in Flowery Branch, GA to coordinate domestic and international shipping, manage freight claims, and support ERP-based operations. You will prepare shipping docs, resolve discrepancies, and help drive efficiency across logistics workflows.

The role relies on Excel proficiency and ERP systems experience, with an office-based environment and collaborative cross-functional exposure. Occasional warehouse visits are possible.

Qualifications

• Associate degree or equivalent experience in business/supply chain.
• 3–5 years in logistics, shipping, or supply chain operations.
• Experience with freight invoicing, billing and claims; Excel & ERP familiarity.

Responsibilities

• Coordinate outbound shipments via parcel, LTL, FTL, and international carriers.
• Prepare bills of lading, commercial invoices, and export documents.
• Resolve shipping discrepancies and track transportation issues.
• Manage freight damage/claims investigations and settlements.
• Process freight invoices and correct billing with carriers/Finance.
• Maintain ERP and transportation records and generate KPI reports.
• Support audits, inventory reconciliation, and cost-efficiency initiatives.

Skills

Shipping coordination

Freight claims handling

Transportation billing

ERP systems

Microsoft Excel

Data accuracy

Education

Associate degree in Business/Supply Chain/Logistics

Tools

Microsoft Dynamics 365

Job description

Openwork is seeking a detail-oriented Operations Analyst in Flowery Branch, GA to coordinate domestic and international shipping, manage freight claims, and support ERP-based operations. You will prepare shipping docs, resolve discrepancies, and help drive efficiency across logistics workflows.

The role relies on Excel proficiency and ERP systems experience, with an office-based environment and collaborative cross-functional exposure. Occasional warehouse visits are possible.