Shipping & Logistics Administrative Specialist

Columbian Logistics; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Columbian Logistics in Grand Rapids, MI, is seeking an Clerical Administrative Support in a full‑time role. You will handle clerical tasks in shipping/receiving, manage schedules, prepare paperwork, and support drivers and customers with timely information.

The role requires proficiency in multiple software tools and strong attention to detail, with duties ranging from phone handling to document processing. This position emphasizes efficiency and teamwork in a fast-paced warehouse environment.

Qualifications

• High school diploma or GED; or 1–3 months related experience preferred.
• Experience in logistics, shipping/receiving and customer service.
• Proficient with multiple computer systems including logistics software.

Responsibilities

• Answer and direct phone calls.
• Manage inbound loads and verify delivery addresses.
• Coordinate trailer offloads to meet deadlines.
• Process receipts and prepare bills of lading (BOL).
• Communicate with drivers and customers to resolve issues.
• Create orders and spreadsheets; maintain accurate records.
• Assist forklift operators with labeling and scans.
• Follow safety and security procedures.

Skills

Multi-tasking

Communication

Data entry

Customer service

Detail oriented

Problem solving

Education

High school diploma or GED

Tools

SYNAPSE

MAVES

SAP

AX

Excel

Word

Yardview

Job description

Columbian Logistics in Grand Rapids, MI, is seeking an Clerical Administrative Support in a full‑time role. You will handle clerical tasks in shipping/receiving, manage schedules, prepare paperwork, and support drivers and customers with timely information.

The role requires proficiency in multiple software tools and strong attention to detail, with duties ranging from phone handling to document processing. This position emphasizes efficiency and teamwork in a fast-paced warehouse environment.