Shipping & Documentation Specialist

Jobtailor; Houston (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Jobtailor in Houston is seeking a Shipping Clerk responsible for customer service, accurate documentation, and timely fulfillment. You will handle freight quotes, packing lists, and bills of lading while ensuring compliance with quality policies.

The role requires attention to detail, basic warehouse experience, and the ability to communicate effectively with customers and internal teams. Health and safety rules must be followed, and quality management processes adhered to daily.

Qualifications

• High School diploma or a GED equivalent or equivalent work experience.
• 6 months' Manufacturing/ Warehouse experience.

Responsibilities

• Provide professional and timely service to all customers
• Respond to customer emails and calls regarding their order status
• Provide freight quotations and transit periods as per customer request
• Prepare labels, bills of lading, SLI (Shipper's Letter Instruction,), Consent to Screen
• Handle lost shipments and/or customer claims of lost shipments
• File all shipping documents including packing slip, commercial invoice, Proof of Delivery
• Follow all health and safety rules
• Packages /prepares orders for shipment with care, whether product is for a customer
• Reports problems with quality, processes, equipment and/or material to supervisor

Skills

Customer Service

Shipping Documentation

Quality Management Compliance

Manufacturing Experience

Warehouse Experience

Education

High School Diploma

GED Equivalent

Job description

Jobtailor in Houston is seeking a Shipping Clerk responsible for customer service, accurate documentation, and timely fulfillment. You will handle freight quotes, packing lists, and bills of lading while ensuring compliance with quality policies.

The role requires attention to detail, basic warehouse experience, and the ability to communicate effectively with customers and internal teams. Health and safety rules must be followed, and quality management processes adhered to daily.