Shipping Coordinator — Lead Warehouse & Safety Ops

Mars, Incorporated and its Affiliates; Lebanon (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

Mars, Incorporated in Lebanon, TN is seeking a Shipping Coordinator to provide shipping and transfer support to the Production Team. The role focuses on staging, auditing, handling and tracking finished goods and raw materials to meet quality and customer service targets.

Responsibilities include leading safety and quality in warehouse operations, operating forklifts, maintaining 5S standards, and coordinating with external drivers.

Qualifications

• High School diploma or GED required.
• Forklift certification required.
• Must lift up to 25 lbs.
• 1–2 years logistics/transportation experience preferred.
• Warehouse/manufacturing facility experience preferred.
• Experience as a team lead preferred.
• Experience with warehouse/transportation management systems preferred.
• Strong prioritization, planning, and customer-focused mindset.
• Ability to create collaborative relationships.
• Strong basic computer skills.

Responsibilities

• Lead safety and quality in warehouse and shipping operations.
• Support site initiative in maintaining WPT Zone 4 in Blue warehouse.
• Operate safe operation of forklifts (3-wheel sit-down, 4-wheel sit-down, and stand-up).
• Adhere to Mars Inc/Royal Canin Safety, Quality and Food Service requirements.
• Drive for minimal downtime in providing materials to Operations and lines backing up.
• Ensure finished product is stacked correctly and defect-free.
• Maintain 5S standards and daily housekeeping.
• Conduct quality verification and load verifications.
• Prepare trailers for loading and ensure accurate labeling of inventoried materials.
• Provide escalation paths for the Shipping team and guidance to 3–5 associates.
• Support shipping by pulling bags/line materials and loading/unloading trailers.
• Escalate/report issues to coordinators and managers.
• Assist in inventory accuracy and cycle counts.
• Verify documentation including quality, production, and sanitation records.

Skills

Forklift certified

Logistics experience

Team leadership

Ability to prioritize tasks

Planning

Customer-focused

Conflict management

Action oriented

Basic computer skills

Education

High School Diploma or GED

Tools

Warehouse management systems (WMS)

Job description

Mars, Incorporated in Lebanon, TN is seeking a Shipping Coordinator to provide shipping and transfer support to the Production Team. The role focuses on staging, auditing, handling and tracking finished goods and raw materials to meet quality and customer service targets.

Responsibilities include leading safety and quality in warehouse operations, operating forklifts, maintaining 5S standards, and coordinating with external drivers.