Shipping Coordinator

Zeta Tau Alpha; Indiana (PA); Hybrid; USD 37,000 - 39,000; Full time

Job summary

A leading organization is seeking a Shipping Coordinator to manage all shipping and receiving operations. This role is vital to ensuring efficient logistics at Zeta Tau Alpha's International Office, which includes supporting their online store and maintaining inventory. The ideal candidate will have strong organizational skills and a commitment to excellent customer service, with benefits such as flexible schedules, health insurance, and a 401(K) plan.

Benefits

Flexible work schedules

Up to 4 days per month remote

Health, dental, vision and life insurance

401(K) retirement plan with matching contribution

Qualifications

• Minimum High School diploma, with at least two years’ experience preferred.
• Working knowledge of Microsoft Office (i.e., Excel, Word, SharePoint, OneDrive).
• Ability to lift up to 50 pounds.

Responsibilities

• Oversee all shipping from and receiving to International Office.
• Assist with website inventory, product setup and photography.
• Fulfill orders for customers daily.

Skills

Interpersonal skills

Problem-solving

Organizational skills

Customer service

Education

High School diploma

Tools

Microsoft Office

Job description

Job Details

Job Location: CARMEL, IN

Education Level: High School

Salary Range: $37000.00 - $39000.00 Salary/year

Travel Percentage: None

The Shipping Coordinator plays a central role in ensuring ZTA International Office functions in an orderly, responsive and efficient fashion. This person manages all shipping and receiving, Crown & Co ZTA’s online store, chapter and individual shipments.

Responsibilities:

• Oversee all shipping from and receiving to International Office, including but not limited to receiving packages, taking inventory for accuracy, fulfilling orders and maintaining an organized space for all departments.

• Support all functions of Crown & Co, ZTA's online store.

• Assist with website inventory, product setup and product image photography.

• Manage physical inventory and update counts within ZTA’s software systems (Shopify).

• Fulfill orders for customers daily.

• Track orders for customers and assist with online shopping questions.

• Inspect all inventory for quality assurance.

• Maintain the physical space, with organization and efficient use of space in mind.

• Provide cross-department support for large projects, such as the ZTA Foundation Think Pink mailing and mass shipments to national-level ZTA events (e.g., Convention, Officer Leadership Academy, Zeta Day).

• Maintain a safe environment in the IO mailroom and keep an accurate inventory of off-site storage areas.

Qualifications

• Minimum High School diploma, with at least two years’ experience preferred

• Ability to lift up to 50 pounds; sit, stand and move regularly

• Working knowledge of Microsoft Office (i.e., Excel, Word, SharePoint, OneDrive)

• Database experience preferred, but not required

Key Skills and Attributes

• Interpersonal skills are essential, as working as a team is vital to our organization’s success

• Commitment to positive customer service, even in challenging situations

• Outstanding organizational and problem-solving skills and attention to detail

• Willingness to learn new technology and take on new projects

• Belief in the values and principles of Zeta Tau Alpha

About Zeta Tau Alpha Fraternity:

Zeta Tau Alpha’s nine Founders envisioned an organization that would perpetuate their ties of friendship. More than 125 years later, over 300,000 women have experienced the opportunity of ZTA membership.

Created to make a difference in the lives of its members by developing the potential of each individual, ZTA's goal is to connect members through sisterhood and belonging. The organization's three entities - Fraternity, Foundation and Fraternity Housing Corporation - work together to provide a uniquely valuable collegiate experience for ZTA sisters across the country.

ZTA's three entities are supported by International Office staff, headquartered in Carmel, Indiana. This team of 40-50 individuals collaborate across departments and are committed to the following core staff values: Community, Integrity, Adaptability, Excellence, Optimism, Teamwork, Communication

Benefits:

• Flexible work schedules
• Up to 4 days per month remote
• Staff committees that focus on the "other" side of work: Community, Celebration, Service, Wellness and Professional Development
• Unlimited coffee and soft drinks
• Regular staff pitch-in events and office celebrations
• “Dress for your Day” office environment
• Health, dental, vision and life insurance
• Short-Term Disability and Long-Term Disability
• Health Savings Account (HSA) with annual contribution by ZTA
• Monthly vacation and sick time accruals in addition to six (6) annual personal days
• 401(K) retirement plan with matching contribution by ZTA.