Shipping Coordinator

Alloy Enterprises; Franklin Park (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive starting pay

Paid training

Global advancement opportunities

Referral bonuses

Medical/Dental/Vision insurance

401(k) with company match

Disability insurance

Wellness program

Job summary

Johnson Controls seeks a Shipping Coordinator to join our on-site warehouse team. You will coordinate consolidation of international shipments, pull data for freight forwarders, and ensure timely, accurate logistics communication among CSR, forwarders, and warehouse staff.

This role requires five days per week in the office, with strong emphasis on data accuracy, problem solving, and proactive stakeholder communication.

Qualifications

• High school diploma or GED and 3+ years of team leadership experience.
• Experience in a warehouse/shipping/logistics environment.
• Strong written and verbal communication skills.
• Willingness to work on-site and stay proactive.
• Familiarity with Salesforce or similar CRM systems; proficiency with Microsoft Office.

Responsibilities

• Coordinate consolidation of shipments for international customers on-site.
• Pull data from sources and transmit to freight forwarders for shipments.
• Communicate with CSR and freight forwarders to arrange freight and keep all parties informed.
• Collaborate with warehouse to schedule dock times for carriers and ensure timely dispatch.
• Support pack and holds from an onsite perspective and communicate requirements.
• Manage escalation communications to operations for on-time shipments.
• Use Salesforce to update comments, attach documents, and maintain records.

Skills

Excellent communication

Organizational skills

Multitasking

On-site work mindset

Education

High school / GED

Tools

Salesforce

Microsoft Office

Job description

Be part of the future!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Referral Bonuses

Comprehensive Benefits

• Medical/Dental/Vision insurance
• Health Savings Account (HAS)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And more!

What you will do:

We are seeking a detail-oriented and proactive Shipping Coordinator to join our team. The ideal candidate will work onsite to coordinate the consolidation shipments for our international customers. This role is critical to ensuring timely and efficient logistics operations, supporting our shipping processes, and maintaining excellent communication across various stakeholders.

This is a 100% on-site role, requiring five days per week in the office. The position is located in our warehouse.

How you will do it:

• Work onsite to coordinate the consolidation of shipments for international customers, ensuring accuracy and efficiency in the shipping process.
• Pull relevant data from various sources and transmit it to freight forwarders for shipment arrangements.
• Effectively communicate with Customer Service Representatives (CSR) and freight forwarders to arrange freight for shipments, ensuring all parties are informed and aligned.
• Collaborate with the warehouse team to schedule dock times for carriers, ensuring smooth loading and timely dispatch of shipments.
• Provide support for pack and holds from an onsite perspective, ensuring that all requirements are met and communicated effectively.
• Manage escalation communications to operations, ensuring that any issues are addressed promptly and that shipments are shipped as scheduled.
• Utilize Salesforce to update comments, download attachments, and maintain accurate records of shipping activities

What we look for:

• Demonstrated ability to adapt and remain flexible when handling new tasks and responsibilities within the workspace.
• Proven experience in a warehouse environment, with a strong understanding of warehouse operations and industry best practices.
• Familiarity with warehouse shop floor operations is essential.
• Excellent written and verbal communication skills.
• Must be willing to work on-site and maintain a positive, proactive attitude.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office Suite and familiarity with Salesforce or similar CRM systems.
• Previous experience working with freight forwarders and understanding shipping logistics is a plus.

Travel Requirements:

None

Education/Experience:

High school/GED, or 3+ years of experience in leading a team from previous jobs.

HIRING HOURLY RANGE: $21.92 - $30.14 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.