Shipping Coordinator

Ebco Inc.; Elgin (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Ebco Inc. in Elgin, IL is seeking a Shipping Clerk to handle outbound documentation, coordinating with freight carriers, and ensuring accurate paperwork for every shipment.

The role requires attention to detail, strong communication, and proficiency with MS Office. You will manage customs docs, ASNs, and access customer portals to support on-time delivery.

Qualifications

• High school diploma or equivalent.
• Additional education preferred, but not required.
• 2+ years of prior experience in Shipping, Logistics, or Supply Chain preferred.
• Must be able to work in a fast-paced environment, multitask, and have good communication skills, both verbally and in writing.
• High attention to detail and excellent organizational skills required.
• Proficient with computers and with Microsoft Office, including Word, Outlook, and Excel.

Responsibilities

• Create all outgoing paperwork for customer shipments (packing lists, invoices, material certifications, etc.)
• Coordinate and schedule all customer logistics with freight carriers and 3rd party logistics portals
• Ensure successful shipment of products by creating picking wave, verifying picked orders, and applying labels to shipments, as required
• Maintain access to customer portals related to shipping
• Create all customs documents
• Send Advanced Shipping Notices (ASN) for outgoing shipments, as required
• Contribute to customer delivery rating scores
• Dashboard Management in WMS related to outbound shipping
• Report on and coordinate root cause investigation of mis-shipments
• Stop product shipments if known issues with products
• Outbound label formatting and management
• Other duties as assigned

Skills

Shipping/logistics experience

Communication skills

Multitasking

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

• Create all outgoing paperwork for customer shipments (packing lists, invoices, material certifications, etc.)
• Coordinate and schedule all customer logistics with freight carriers and 3rd party logistics portals
• Ensure successful shipment of products by creating picking wave, verifying picked orders, and applying labels to shipments, as required
• Maintain access to customer portals related to shipping
• Create all customs documents
• Send Advanced Shipping Notices (ASN) for outgoing shipments, as required
• Contribute to customer delivery rating scores
• Dashboard Management in WMS related to outbound shiping
• Report on and coordinate root cause investigation of mis-shipments
• Stop product shipments if known issues with products
• Outbound label formatting and management
• Other duties as assigned

Requirements

• High school diploma or equivalent
• Additional education preferred, but not required
• 2+ years of prior experience in Shipping, Logistics, or Supply Chain preferred
• Must be able to work in a fast-paced environment, multitask, and have good communication skills, both verbally and in writing
• High attention to detail and excellent organizational skills required
• Proficient with computers and with Microsoft office, including Word, Outlook, and Excel