Shipping Clerk/Customer Service Rep

FARO SERVICES, INC.; Dallas (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

FARO Services, Inc. in Dallas, TX is seeking a Shipping and Receiving Clerk. The role involves coordinating with drivers, verifying paperwork, labeling freight, and handling ASN files for inbound and outbound shipments. Strong communication and attention to detail are essential.

Starting pay is $18.00 per hour with potential raises based on performance. Schedule is Monday–Friday; bilingual English/Spanish preferred. On-site position in Dallas, TX.

Qualifications

• Proficient in MS Excel and Word.
• Strong verbal and written communication.
• Attention to detail and quick problem solving.
• Regular and punctual attendance.

Responsibilities

• Check in drivers and direct shipments to the correct dock doors.
• Verify BOLs and manifest paperwork for inbound shipments.
• Ensure proper identification and labeling of freight on receipt.
• Produce ASN files for inbound and outbound shipments.
• Answer drivers' calls and route guidance; manage emails with customers and carriers.

Skills

Communication skills

MS Excel

MS Word

Attention to detail

Problem solving

Punctuality

Bilingual English/Spanish

Tools

MS Excel

MS Word

Job description

Description

FARO Services, Inc. was founded in 1988 in Columbus, Ohio and focused solely on warehousing and transportation services in the Central Ohio area. Today, the company has blossomed into a uniquely diversified organization. With operations in Dallas TX, Rancho Cucamonga, CA, Chicago, IL and Columbus OH, we’re able to offer our clients a wide array of 3rd party logistics services from coast to coast.

We are currently looking for a Shipping and Receiving Clerk for our Dallas, Texas operation.

Job Details

• Schedule: Monday–Friday
• Compensation: Starting at $18.00 per hour, with opportunities for raises and career advancement based on performance.
• Preferred Qualifications: Bilingual in English and Spanish.

Requirements

• Checks in Drivers looks up shipments provided by drivers and directs them to the appropriate dock doors for unloading of product.
• Verifies BOL(s) and manifest paperwork for inbounds to determine if all the freight was received or if there are discrepancies (overages, shortages, damages).
• Ensures proper identification and labeling of freight as it is received.
• Responsible for producing ASN files for inbounds and outbound shipments.
• Answers incoming calls from drivers and gives directions to the facility.
• Managing emails between the customer and carriers.
• Responsible for keeping a daily on hand report.

Other Qualifications

• Good communication skills both written and verbal.
• Proficient in MS Excel and Word.
• Strong attention to detail, quick problem solver.
• Regular and satisfactory attendance and punctuality are a must.

Salary Description

$18.00 A hour