Shipping and Receiving Clerk

White Lodging Services, Inc.; Indianapolis (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Shipping/Receiving Clerk to join their dynamic team. In this role, you will be responsible for managing all incoming deliveries and ensuring that packages are shipped to the correct recipients. Your attention to detail and commitment to excellent customer service will help maintain the highest standards of quality. This position offers a unique opportunity to work in a vibrant environment where your contributions are valued. If you are reliable, organized, and ready to take on a challenging role, this is the perfect opportunity for you to shine in the hospitality industry.

Qualifications

• Must pass certification assessment.
• Ability to operate necessary equipment and tools for job tasks.

Responsibilities

• Provide high-quality service to guests and handle incoming deliveries.
• Maintain accurate logs on shipping and receiving transactions.
• Ensure security and confidentiality of guest and hotel information.

Skills

Customer service

Reliability

Organization skills

Problem solving

Ability to operate equipment

Education

High School Diploma or GED

1 Year of work experience

Tools

Computer

Telephone

Hand cart

Pallet jack

Packing tape gun

Job description

Summary:

The Shipping/Receiving Clerk assists in handling all incoming deliveries and filling hotel shipment requisitions. Ensures all packages are shipped and distributed to the appropriate party.

Responsibilities:

1. Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
2. Receive all incoming deliveries to hotel.
3. Maintain accurate logs/records on all shipping and receiving transactions.
4. Ship outgoing mail and packages through various carriers.
5. Secure the receiving room and its contents to ensure safekeeping of same.
6. Direct all deliveries not under jurisdiction of the receiving rooms to the appropriate areas.
7. Deliver, pick up, and/or sort mail expeditiously.
8. Record all packages and parcels received and shipped.
9. Keep office clean and organized at all times.
10. Attend work on time as scheduled and adhere to attendance policy.
11. Ensure confidentiality and ensure security of guest and hotel information at all times.

Other Information:

COMPETENCIES:

1. Job Knowledge
2. High quality of work
3. Guest focus
4. Customer service
5. Reliability
6. Motivations/initiative
7. Organization skills
8. Judgment/problem solving
9. Cooperation/teamwork

SKILLS:

1. Must pass certification assessment.
2. Ability to operate a computer, telephone, hand cart, pallet jack, flatbed, packing tape gun, and other materials and equipment necessary to complete job tasks.

EDUCATION/EXPERIENCE:

1. HS Diploma or GED required.
2. 1 Year of work experience preferred.

WORKING CONDITIONS:

1. Will be required to lift, carry, or otherwise move up to 100 lbs. regularly with assistance, including boxes and sacks.
2. Follow proper moving and lifting procedures identified in departmental training and orientation.
3. Regularly required to stand, walk, reach, use hand to feel or handle, stoop, kneel, crouch, climb, talk, and hear.

Location Code: 2550