Shipping and Receiving Clerk

White Lodging; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking hospitality firm as a Shipping/Receiving Clerk, where you'll play a vital role in managing deliveries and ensuring exceptional service. In this dynamic position, you'll be responsible for receiving and distributing packages, maintaining accurate records, and providing top-notch customer service. This role requires a proactive approach and the ability to lift and manage heavy items, ensuring that all operations run smoothly. If you thrive in a fast-paced environment and enjoy contributing to guest satisfaction, this opportunity is perfect for you.

Qualifications

• Must pass certification assessment.
• Ability to operate various materials and equipment necessary to complete job tasks.

Responsibilities

• Receive all incoming deliveries to the hotel and maintain accurate logs.
• Provide high-quality service to guests and ensure confidentiality of information.
• Deliver, pick up, and sort mail expeditiously.

Skills

Customer service

Reliability

Organization skills

Problem solving

Ability to operate equipment

Education

High School Diploma or GED

1 Year of work experience

Tools

Computer

Telephone

Hand cart

Pallet jack

Packing tape gun

Job description

Summary:

The Shipping/Receiving Clerk assists in handling all incoming deliveries and filling hotel shipment requisitions. Ensures all packages are shipping and distributed to the appropriate party.

Responsibilities:

1. Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
2. Receive all incoming deliveries to hotel.
3. Maintain accurate logs/records on all shipping and receiving transactions.
4. Ship outgoing mail and packages through various carriers.
5. Secure the receiving room and its contents to ensure safekeeping of same.
6. Direct all deliveries not under jurisdiction of the receiving rooms to the appropriate areas.
7. Deliver, pick up, and/or sort mail expeditiously.
8. Record all packages and parcels received and shipped.
9. Keep office clean and organized at all times.
10. Attend work on time as scheduled and adhere to attendance policy.
11. Ensure confidentiality and security of guest and hotel information at all times.

Other Information:

COMPETENCIES:

1. Job Knowledge
2. High quality of work
3. Guest focus
4. Customer service
5. Reliability
6. Motivations/initiative
7. Organization skills
8. Judgment/problem solving
9. Cooperation/teamwork

SKILLS:

1. Must pass certification assessment.
2. Ability to operate a computer, telephone, hand cart, pallet jack, flatbed, packing tape gun, and other materials and equipment necessary to complete job tasks.

EDUCATION/EXPERIENCE:

1. HS Diploma or GED required.
2. 1 Year of work experience preferred.

WORKING CONDITIONS:

1. Will be required to lift, carry, or otherwise move up to 100 lbs. regularly with assistance, including boxes and sacks.
2. Follow proper moving and lifting procedures identified in departmental training and orientation.
3. Regularly required to stand, walk, reach, use hands to feel or handle, stoop, kneel, crouch, climb, talk, and hear.

Location Code: 2554