SHIPPING AND RECEIVING AGENT

THE ARMORY OPERATIONS INC; Orlando (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Profit sharing

Training & development

Job summary

A leading firearms retail company in Orlando is looking for a Shipping & Receiving team member. Responsibilities include safely receiving inventory, auditing compliance paperwork, and providing excellent customer service. Candidates must be detail-oriented, organized, and have a basic knowledge of firearms. This full-time position requires the ability to lift 50lbs and proficiency with basic computer functions. Competitive pay based on experience offered.

Qualifications

• Must be a self-starter with a positive attitude.
• Must possess problem solving skills and patience.
• Understand laws and company policies relating to firearms transfers.

Responsibilities

• Receive incoming inventory and reconcile with vendor's invoice.
• Audit and file federal paperwork to ensure accuracy.
• Assist customers in person and on the phone when necessary.
• Audit and file FFLs, Form 3s & 4s and other compliance paperwork.
• Fill out and submit Form 3310 (Multiple Handgun Sale Report) to ATF and local Law Enforcement.
• Package and ship outgoing inventory.
• Package and ship items for manufacturer warranty repair.
• Process and package incoming and outgoing firearm transfers.
• Fill ATF/LE 4473 trace requests.
• Assist customers in person and on the phone when necessary due to overflow.
• Organization & Cleaning of S&R areas and general shop cleanliness.
• Assist with inventory counts.

Skills

Problem solving skills

Organized

Customer service

Team player

Basic firearms knowledge

Multitasking

Tools

Microsoft Excel

Google Drive

Job description

Job Description

Benefits: 401(k) matching, Company parties, Competitive salary, Employee discounts, Free uniforms, Health insurance, Opportunity for advancement, Profit sharing, Training & development.

POSITION OVERVIEW: The Shipping & Receiving team member is primarily responsible for safely and accurately receiving incoming inventory from our vendors and reconciling it with the vendor's invoice. Compare Purchase Orders (P.O.) part numbers, cost and quantities in our Point of Sale system (P.O.S.) and ensure sale price stickers are accurately applied. Audit and file federal paperwork including Federal Firearms License, 4473s, Form 3s, Form 4s and other compliance paperwork to ensure accuracy.

RESPONSIBILITIES & DUTIES

• Maintain standards of Safety, Compliance and Customer Service
• Accurately receive inventory into P.O.S.
• Audit Federal Form 4473 and manage physical and digital files
• Audit and file FFLs, Form 3s & 4s and other compliance paperwork
• Fill out and submit Form 3310 (Multiple Handgun Sale Report) to ATF and local Law Enforcement
• Package and ship outgoing inventory
• Package and ship items for manufacturer warranty repair
• Process and package incoming and outgoing firearm transfers
• Fill ATF/LE 4473 trace requests
• Assist customers in person and on the phone when necessary due to overflow
• Organization & Cleaning of S&R areas and general shop cleanliness
• Assist with inventory counts

QUALIFICATIONS

The candidate that fills this position must be a self-starter with a positive attitude, and be extremely focused, organized, detail oriented and have a great desire to provide the highest levels of customer service. Must possess problem solving skills and patience, and be capable of multitasking. Must have basic knowledge of firearms manufacturers, importers, models, calibers, and other operational and descriptive factors. Understanding of laws and company policies relating to the legal transfer of firearms, ammunition and related accessories.

• Must be able to lift at least 50lbs from the ground
• Experience with Microsoft Excel, Google Drive, and other basic computer functions
• Through understanding on firearm safety - Certification required
• Basic firearms and related product knowledge
• Strategic thinking and problem solving skills
• Team player

SCHEDULE

Full Time hourly position. Schedule is based on the work location's workflow requirements.

PAY RATE

Based on relevant job experience, tenure with The Armories and performance evaluations.

Our Mission Statement: At The Armories, our mission is to provide our valued customers the absolute best shopping experience in the firearms industry before, during and after their purchase! Our Core Values of Integrity, Customer Service and Respect are embodied in each of our professional team members and we will happily dedicate as much time as necessary to assist customers with our products, services, safety practices and the lifestyle of firearms ownership!