Shipboard Youth Programs Manager

The Walt Disney Company; Boise (ID); On-site; USD 42,000 - 58,000; Full time

Job summary

The Walt Disney Company aboard Disney Cruise Line is seeking an experienced Youth Activities leader to oversee operations across venues like It’s A Small World Nursery, Oceaner’s Club/Lab, Edge and Vibe. You will manage schedules, guide a large team, and ensure safety and guest satisfaction while adhering to USPH policies.

This shipboard role requires 21+ and willingness to live onboard, strong guest-service and communication skills, and the ability to manage budgets, training, and performance

Qualifications

• Minimum four years of recent experience in a high-volume child care operation in a recreational, camp or leisure setting.
• Minimum three years of current or previous management experience leading and motivating a large team.
• Degree in related field preferred.
• Proven experience leading a team.
• Exceptional Guest service skills.
• Strong presentation and communication skills.
• Must be receptive to CPR training while employed with DCL.
• Attention to detail and strong organizational skills.
• Ability to lead a team and anticipate and solve problems quickly.
• Computer skills including word processing and spreadsheet.
• Experience managing complex policies and detailed operational procedures.
• Be at least 21 years of age.
• Willingness to live and work onboard one of our vessels for a certain length of time.
• Can work a seven-day, 70-84 hour week with limited time off.
• Can follow Disney Cruise Line appearance guidelines.
• Appreciate diversity among guests and crew.

Responsibilities

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this).
• Complete a pre-employment medical.
• Obtain a criminal background check.
• Bring approved work shoes.

Skills

Guest service

Team leadership

Communication skills

Attention to detail

Organizational skills

Word processing

Spreadsheets

CPR training

Policy management

21+ years old

Education

Related degree preferred

Tools

Word processing

Spreadsheets

Job description

The Walt Disney Company aboard Disney Cruise Line is seeking an experienced Youth Activities leader to oversee operations across venues like It’s A Small World Nursery, Oceaner’s Club/Lab, Edge and Vibe. You will manage schedules, guide a large team, and ensure safety and guest satisfaction while adhering to USPH policies.

This shipboard role requires 21+ and willingness to live onboard, strong guest-service and communication skills, and the ability to manage budgets, training, and performance