Shipboard PX Ops Specialist

Norwegian Cruise Line; Tampa, Northern (FL, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Norwegian Cruise Line seeks a Shipboard PX Ops Specialist to manage onboarding and deployment for shipboard theatrical production candidates. You will assemble offers, secure documentation, and coordinate with Creative Studios and third-party partners to ensure compliance.

You will liaise with travel, deployment, and licensing teams to arrange visas, travel, and housing logistics, while maintaining strict confidentiality of personnel data and contracts.

Qualifications

• High School Diploma required.
• Theater, business or hospitality-focused studies preferred.
• Minimum 2 years in theatrical environment; contract administration exp preferred.
• Experience with travel logistics is a plus.

Responsibilities

• Build and send all theatrical production offer letters.
• Negotiate terms of employment with agents/talent per policy.
• Schedule crew to Tampa rehearsal facility and ship assignments; update MAPS.
• Record and update crew passport, visa and medical docs.
• Liaise with crew during pre-employment for document receipt.
• Coordinate visa compliance for international crew in Tampa and embarkation.
• Generate employment documents: visa letters, entry letters, contracts.
• Collaborate with medical dept to meet shipboard requirements.
• Assist with scheduling changes, extensions, vacations, and leaves.
• Maintain relationships with hiring managers, Theatrical Ops, Travel/Deployment.

Skills

MS Office

Communication

Confidentiality

Education

High School Diploma

Theater

Business Administration

Hospitality Management

Tools

MAPS Scheduling

Job description

## Shipboard PX Ops SpecialistApply: Tampa, Florida: Full time: Posted Yesterday: JR02444**GROW YOUR CAREER WITH US** At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! **APPLY ONLINE** If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.**JOB SUMMARY*** Responsible for the employment onboarding and deployment processes for all shipboard theatrical production candidates.* Build, distribute, and secure casting offers, as well as provide initial documentation required to work onboard Norwegian Cruise Line Holdings vessels.* Ensure compliance with company policies regarding documentation requirements, medical clearance, and travel logistics.* Liaise between Creative Studios by NCLH management, Shipboard PX Operations, and third-party hiring partners.**POSITION RESPONSIBILITIES*** Build and send all NCLH theatrical production offer letters. Negotiate terms of employment with agents and talent within company guidelines and policies. Ensure salaries are consistent and within ranges established by the Shipboard Compensation team.* Schedule newly hired, returning, and replacement crew members to the rehearsal facility in Tampa and ship assignments, updating MAPS with crew movement information.* Record and update all personal crew information, including passport, visa, and medical documentation.* Liaise daily with crew members during the pre-employment process to ensure all items are received and approved accordingly.* Work closely with Travel and Deployment Administrators to coordinate and confirm all logistical requirements for joining crew, including air and ground transportation, and hotel arrangements.* Collect and verify all documentation for joining crew has been received and is compliant with international and local requirements.* Generate all crew employment documentation, including supporting visa letters, entry letters, letters of employment, and employment agreements.* Work closely with the medical department to ensure all potential crew members meet the requirements for shipboard employment.* Resolve requests regarding crew scheduling and movement, as well as changes to employment contracts, extensions, vacations, medical leave, and ship assignments.* Manage relationships between hiring managers, Theatrical Operations, Travel and Deployment Administrators, License & Documents Administrators, and other relevant departments.* Coordinate visa compliance procedures for international crew while in rehearsal in Tampa and for vessel embarkation.* Assist crew members in obtaining required visas for employment, including researching visa requirements by country/nationality and providing necessary documentation.* Perform other job-related functions as assigned.**QUALIFICATIONS:** **DEGREE TYPE:*** High School Diploma**FIELD(S) OF STUDY:*** Theater, Business Administration, or Hospitality Management**EXPERIENCE:*** Minimum 2 years of experience in the theatrical environment, with a focus on contract administration, company management, and/or human resources.* Experience working with high-capacity travel logistics is preferred.**COMPETENCIES & SKILLS*** Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Microsoft Teams.* Knowledge of or ability to learn MAPS scheduling systems to navigate and update information.* Excellent written and verbal communication skills for effective interaction with crew, hiring partners, port agents, embassies/consulates, and HR teams (onboard and shoreside).* Ability to shift priorities and multitask based on scheduling and business needs.* Ability to handle and maintain confidential information.