SHIP Medicare Counselor

micro1; United States; Remote; USD 34,000 - 69,000; Part time

Job summary

micro1 is seeking SHIP Medicare Counselors for a remote, short-term contracting engagement (20-30 hours/week). You will evaluate AI-generated Medicare questions and ensure accuracy for beneficiaries across diverse backgrounds.

No AI experience required; counseling expertise matters most. Responsibilities include reviewing samples, writing enrollment rubrics (initial enrollment, special enrollment periods, Part B late penalties), comparing Medigap vs Medicare Advantage and Part D, and delivering

Qualifications

• Active or recent SHIP certification, or SSA Medicare enrollment experience.
• 1+ year advising on initial enrollment, special enrollment periods, Part B late penalties, Medigap vs. Medicare Advantage, and Part D.
• Based in the US and able to start quickly, committing 20-30 hours per week.
• Clear, precise writing and communication skills.

Responsibilities

• Review sample Medicare questions and flag those not reflecting real beneficiary queries.
• Write rubrics defining correct, complete enrollment scenarios (initial enrollment, special enrollment periods, Part B late penalties).
• Cover Medigap vs. Medicare Advantage and Part D plan comparison in rubrics, highlighting differences and fit scenarios.
• Evaluate AI-generated answers against rubrics, flagging errors, omissions, and outdated guidance.
• Provide clear written feedback to the project team, working asynchronously.

Skills

Clear writing

Attention to detail

Remote collaboration

Education

SHIP certification

SSA Medicare enrollment experience

Job description

Role Title: SHIP Medicare Counselor

Role Type: Contractor

Location: Remote

Time Commitment: 20-30 hours/week, short-term project micro1 is looking for SHIP Medicare Counselors to help evaluate and improve AI systems on Medicare topics. You'll use your counseling experience to check that questions sound like real beneficiaries and that answers are correct and useful. Accuracy comes first, then usefulness to people from all walks of life. No AI experience is required; your counseling expertise is what matters.

Scope of Work

• Review sample Medicare questions and flag any that don't reflect what real beneficiaries ask.
• Write rubrics defining a correct, complete answer for enrollment scenarios, including initial enrollment, special enrollment periods, and Part B late penalties.
• Cover Medigap vs. Medicare Advantage and Part D plan comparison in your rubrics, including key differences and when each option fits.
• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Give clear written feedback to the project team, working asynchronously.

Required Qualifications

• Active or recent SHIP certification, or former SSA Medicare enrollment experience
• 1+ years advising on initial enrollment, special enrollment periods, Part B late penalties, Medigap vs. Medicare Advantage, and Part D
• Based in the US
• Able to start quickly and commit 20-30 hours/week
• Clear, precise writing

Nice to Have

• Experience creating guides, training materials, or rubrics for Medicare counseling
• Experience counseling a diverse range of beneficiaries, including rural and non-English-speaking clients