SHIP Medicare Counselor

Remotebridge; United States; Remote; USD 34,000 - 55,000; Part time

Job summary

Remotebridge is seeking SHIP Medicare Counselors to help evaluate and improve AI systems on Medicare topics. You’ll use your counseling experience to ensure questions sound like real beneficiaries and that answers are correct and useful. This remote contractor role is 20-30 hours per week for a short-term project.

No AI experience is required; your counseling expertise matters. You will review questions, write rubrics for enrollment scenarios, cover Medigap vs Medicare Advantage and Part D,

Qualifications

• Active SHIP certification or SSA Medicare enrollment experience.
• 1+ years advising on enrollment topics (initial enrollment, special enrollment periods, Part B penalties, Medigap vs Medicare Advantage, Part D).
• Based in the US.
• Available to start quickly and commit 20-30 hours/week.
• Clear, precise writing.

Responsibilities

• Review sample Medicare questions and flag any that don’t reflect real beneficiary inquiries.
• Write rubrics defining correct, complete answers for enrollment scenarios.
• Cover Medigap vs Medicare Advantage and Part D in rubrics, including key differences and fits.
• Evaluate AI-generated answers against rubrics, flagging errors and outdated guidance.
• Provide clear written feedback to the project team asynchronously.

Skills

SHIP Medicare Counseling

Written communication

Attention to detail

Policy analysis

Education

Active SHIP certification

Job description

Role Title: SHIP Medicare Counselor

Role Type: Contractor

Location: Remote

Time Commitment: 20-30 hours/week, short-term project

Our team is looking for SHIP Medicare Counselors to help evaluate and improve AI systems on Medicare topics. You’ll use your counseling experience to check that questions sound like real beneficiaries and that answers are correct and useful. Accuracy comes first, then usefulness to people from all walks of life. No AI experience is required; your counseling expertise is what matters.

Scope of Work

• Review sample Medicare questions and flag any that don’t reflect what real beneficiaries ask.
• Write rubrics defining a correct, complete answer for enrollment scenarios, including initial enrollment, special enrollment periods, and Part B late penalties.
• Cover Medigap vs. Medicare Advantage and Part D plan comparison in your rubrics, including key differences and when each option fits.
• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Give clear written feedback to the project team, working asynchronously.

Required Qualifications

• Active or recent SHIP certification, or former SSA Medicare enrollment experience
• 1+ years advising on initial enrollment, special enrollment periods, Part B late penalties, Medigap vs. Medicare Advantage, and Part D
• Based in the US
• Able to start quickly and commit 20-30 hours/week
• Clear, precise writing

Nice to Have

• Experience creating guides, training materials, or rubrics for Medicare counseling
• Experience counseling a diverse range of beneficiaries, including rural and non-English-speaking clients