SHIP Counselor: Medicare Benefits & Aging Support

Manchester Chamber; Manchester (NH); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical,Dental,Vision

PTO

Holidays

403(b) employer match

Tuition reimbursement

Student loan repayment

Job summary

Easterseals NH is hiring a State Health Insurance Program (SHIP) Counselor for the Aging and Disability Resource Center. The position provides unbiased, person-centered counseling for NH residents to navigate Medicare and related programs, through in-person, phone, and outreach formats.

This full-time role requires coordinating with state agencies, maintaining SHIP records, and aiding clients with benefits applications while traveling between Manchester and Nashua offices.

Qualifications

• Bachelor’s degree preferred, OR Associates Degree with equivalent experience
• Experience working with older adults and/or adults with disabilities in human service delivery system
• Obtain SHIP Counselor certification within 1 year of hire
• AIRS certification within 1 year
• Proficient in Microsoft Office and/or database application program
• Valid driver’s license and reliable transportation

Responsibilities

• Provide one-on-one counseling and assistance to individuals and families applying for or receiving Medicare/related benefits
• Conduct outreach, presentations and information sessions about Medicare programs
• Coordinate exchange of health insurance information with ADRC staff and state/federal agencies
• Maintain reports and database records for SHIP program as required
• Assist with policy updates, printed materials, and statewide SHIP initiatives

Skills

Customer service

Communication

Microsoft Office

Education

Bachelor's or Associate degree

Tools

Database software

Job description

Easterseals NH is hiring a State Health Insurance Program (SHIP) Counselor for the Aging and Disability Resource Center. The position provides unbiased, person-centered counseling for NH residents to navigate Medicare and related programs, through in-person, phone, and outreach formats.

This full-time role requires coordinating with state agencies, maintaining SHIP records, and aiding clients with benefits applications while traveling between Manchester and Nashua offices.