Ship Cost Optimization Manager

Amazon; Bellevue (WA); On-site; USD 115,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon, a global e-commerce leader, is seeking a seasoned Program/Project Manager to own and optimize the North America Alternative Fulfillment ship cost plan. You will drive cross-functional collaboration with Ops, Product, and Tech teams to cut costs, improve speed and accuracy, and implement scalable processes.

Lead strategic initiatives, build SOPs, and present outcomes to senior leaders. The role emphasizes data-driven decision making, vendor coordination, and governance across finance and

Qualifications

• 5+ years of program or project management experience.
• 5+ years of supply chain experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Own the annual ship cost plan (OP1/OP2) for Dropship with goals, projects and measurable targets.
• Identify and quantify cost reduction opportunities across carrier mix, packaging, zone optimization, and mode selection.
• Deliver the annualized ship cost savings goal through data-driven initiatives.
• Develop and enforce SOPs for off-manifest management, label compliance, and carrier billing accuracy.
• Analyze CPU, CPP, and shipment metrics to identify improvement levers.
• Create dashboards and automated reporting to track ship cost KPIs (CPU, zone distribution, carrier mix).
• Present performance updates to senior leadership with clear narratives and corrective actions.
• Partner with technology teams to scope and prioritize system enhancements for cost savings.
• Coordinate with compliance and finance on billing disputes, audit findings, and accrual accuracy.
• Update leadership on strategic planning initiatives and provide guidance to minimize impact on Speed and Accuracy metrics.
• Work with Vendor and Carrier Performance Management teams to improve Speed and Accuracy metrics and execute strategies.
• Collaborate with Product Management on automation initiatives.
• Manage daily/weekly/monthly program reporting.

Skills

Program Mgmt exp

Supply chain exp

Data-driven improvements

Executive communication

Education

Master's degree/MBA

Job description

Amazon, a global e-commerce leader, is seeking a seasoned Program/Project Manager to own and optimize the North America Alternative Fulfillment ship cost plan. You will drive cross-functional collaboration with Ops, Product, and Tech teams to cut costs, improve speed and accuracy, and implement scalable processes.

Lead strategic initiatives, build SOPs, and present outcomes to senior leaders. The role emphasizes data-driven decision making, vendor coordination, and governance across finance and