Shift Test Manager – Test & Repair Operations

Compal USA Technology Inc.; Hutto (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Compal USA Technology Inc. in Texas is seeking a Shift Test Manager (M3) to lead manufacturing test and repair operations on a 24/7 shift, ensuring throughput, FPY, and cycle-time targets are consistently met.

You will drive real-time execution, manage Test Supervisors and technicians, monitor KPIs, and coordinate with Test Engineering, Product Engineering, and Manufacturing to improve yield and reduce TTR.

Qualifications

• 7–10+ years in manufacturing test or operations.
• 3–5+ years of leadership experience.
• Engineering degree preferred.
• Strong people management and leadership skills.
• Experience with manufacturing test processes and server hardware.

Responsibilities

• Drive shift execution to meet production plan, takt time, and output targets.
• Monitor KPIs and take timely actions.
• Lead and develop Test Supervisors and Technicians.
• Ensure staffing and shift handoffs.
• Manage real-time issues and escalation.
• Oversee repair operations to reduce TTR and backlog.
• Collaborate with Test Engineering, Product Engineering, and Manufacturing.
• Provide feedback into NPI and continuous improvement.

Skills

People leadership

Decision making

Problem solving

KPI mindset

MS Office

Power BI

Lean fundamentals

PFMEA

SPC

Server hardware

Education

Engineering degree preferred

Tools

Power BI

PFMEA

SPC

Lean manufacturing

Job description

Shift Test Manager (M3) – Test & Repair Operations

1. Role Overview

The Shift Test Manager is responsible for the execution of manufacturing test and repair operations during an assigned shift, ensuring production output, yield, and operational discipline targets are consistently met.

This role drives real-time execution, team performance, and issue containment on the production floor, acting as the primary owner of shift-level results in a high-volume manufacturing environment.

2. Scope of Responsibility

• Owns test and repair operations for an assigned shift within a 24/7 manufacturing environment
• Accountable for shift KPIs: Throughput (UPH), First Pass Yield (FPY), Cycle Time (CT), Time to Repair (TTR), backlog and WIP
• Leads Test Supervisors (M2), Technicians, and Technical Specialists (on-shift support)

3. Key Responsibilities

• Drive shift execution to meet production plan, takt time, and output targets
• Monitor and manage KPIs, ensuring timely actions and accountability
• Lead and develop supervisors and technicians, fostering a culture of ownership and engagement
• Ensure proper staffing, coverage, and effective shift handoffs
• Manage real-time issues, ensuring containment and proper escalation (test, product, supplier)
• Oversee repair operations to reduce TTR, backlog, and retest loops
• Partner with Test Engineering, Product Engineering, and Manufacturing to improve efficiency and yield
• Provide structured feedback into NPI and continuous improvement initiatives

4. Required Technical Skills

• Strong people management and leadership skills with the ability to build engaged, high-performing teams
• Solid decision-making and problem-solving in a fast-paced production environment
• Understanding of server hardware and manufacturing test processes
• KPI-driven mindset with data-based decision making
• Experience with MS Office; Power BI preferred
• Knowledge of PFMEA, SPC, and Lean fundamental

5. Preferred Skills (Nice to Have)

• Experience with GPU systems and liquid cooling
• Exposure to hyperscale manufacturing environments
• Automation and test systems experience
• Six Sigma certification

6. Experience & Education

• 7–10+ years in manufacturing test or operations
• 3–5+ years of leadership experience
• Engineering degree preferred

7. Success Criteria (First 6 Months)

• Stabilize shift execution and achieve consistent output
• Meet UPH targets and improve FPY
• Reduce TTR, backlog, and retest loops
• Establish strong team discipline and engagement
• Ensure effective shift-to-shift continuity

8. Organizational Fit

• Reports to: Site Test Operations Manager (M4)
• Direct reports: Test Supervisors (M2)
• Interfaces: Test Engineering, Product Engineering, Manufacturing, Infrastructure

Owns shift-level test and repair operations, ensuring execution, throughput, and yield targets are achieved through strong team leadership and operational discipline.