Test and Repair Supervisor

Compal USA Technology Inc; Hutto (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

Compal USA Technology Inc. in Hutto, TX is seeking a Test and Repair Supervisor to lead frontline test and repair operations, ensuring safety, throughput, and quality targets across a shift.

You will supervise technicians, drive standard work, and act as the first escalation point for production issues in a high-volume manufacturing setting. The role emphasizes people leadership, operational discipline, and continuous improvement, with involvement in Lean practices and process controls to

Qualifications

• 5–8+ years of experience in manufacturing test, repair, or production operations.
• 2–4+ years of people leadership or supervisory experience
• Associate or Bachelor's degree in Engineering, Electronics, Manufacturing, or related technical field preferred
• Equivalent combination of technical experience and leadership experience considered

Responsibilities

• Execute daily production plans and achieve output targets
• Monitor throughput, yield, backlog, and productivity by shift
• Enforce SOPs and manufacturing process controls
• Lead, coach, and develop technicians to improve performance
• Manage attendance, staffing, and shift handoffs
• Escalate technical, quality, and operational issues
• Coordinate containment to minimize production impact
• Support continuous improvement initiatives (Lean, 5S)
• Drive ownership and accountability culture

Skills

Leadership

Supervision

Test processes

Hardware repair

Server hardware

Diagnostics

KPI mindset

MS Office

Power BI

Lean Six Sigma

Education

Engineering/Electronics/Manufacturing degree

Tools

MS Office

Power BI

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Test and Repair Supervisor

Manufacturing MFG Full Time Hutto, TX, US

3 days ago Requisition ID: 1025

Salary Range: $80,000.00 To $100,000.00 Annually

Test & Repair Operations Supervisor.

1. Role Overview

The Test Supervisor is responsible for leading frontline test and repair operations within an assigned production area or shift, ensuring daily output, quality, and operational targets are achieved. This role provides direct supervision of technicians, drives adherence to standard work, and serves as the primary escalation point for production issues requiring immediate attention.

The position is highly execution-focused, balancing people leadership, operational discipline, and production support in a high-volume manufacturing environment. The Test Supervisor ensures safe, efficient, and consistent execution of manufacturing test and repair activities while supporting continuous improvement initiatives.

2. Scope

• Direct supervision of Test Engineering Technicians and Repair Technicians
• Daily execution of manufacturing test and repair operations
• Ownership of area-level KPIs including Throughput (UPH), First Pass Yield (FPY), Cycle Time (CT), and Time to Repair (TTR)
• Real-time production monitoring and issue containment
• Workforce coordination, staffing allocation, and shift handoff management
• Escalation of technical, quality, and operational issues

3. Key Responsibilities

• Operational Execution & KPI Management
• Execute daily production plans and ensure attainment of output targets
• Monitor throughput, yield, backlog, and productivity metrics throughout the shift
• Drive adherence to standard operating procedures and manufacturing processes
• Ensure effective shift startup, communication, and handoff activities
• Lead, coach, and develop technicians to improve performance and technical capability
• Conduct daily team meetings and communicate production priorities
• Manage attendance, staffing coverage, and workload balancing
• Promote accountability, engagement, and a culture of ownership
• Serve as first-line escalation point for production, test, and repair issues
• Coordinate containment activities to minimize impact on production output
• Escalate recurring or complex issues to Shift Test Manager and Engineering teams
• Ensure timely communication of risks impacting yield, quality, or delivery
• Quality & Continuous Improvement
• Drive adherence to quality standards and process controls
• Support root cause investigations and corrective actions
• Participate in Lean, 5S, and continuous improvement activities
• Identify opportunities to improve efficiency, yield, and operational performance

4. Required Skills

• Strong leadership and people management skills
• Ability to supervise and develop technical teams in a manufacturing environment
• Understanding of manufacturing test processes and hardware repair workflows
• Knowledge of server hardware, system diagnostics, and manufacturing operations
• KPI-driven mindset with ability to make data-based decisions
• Proficiency with MS Office applications; Power BI preferred
• Understanding of Lean manufacturing, PFMEA, and SPC fundamentals

5. Preferred Skills

• Experience with server platforms, GPU systems, and liquid cooling technologies
• Exposure to hyperscale or high-volume manufacturing environments
• Experience supporting automated test systems
• Lean Manufacturing or Six Sigma certification
• Prior experience leading technical teams in a 24/7 operation

6. Experience & Education

• 5–8+ years of experience in manufacturing test, repair, or production operations
• 2–4+ years of people leadership or supervisory experience
• Associate or Bachelor's degree in Engineering, Electronics, Manufacturing, or related technical field preferred
• Equivalent combination of technical experience and leadership experience considered

7. Success Criteria (First 6 Months)

• Achieve assigned throughput and production targets consistently
• Maintain strong attendance, staffing discipline, and shift execution
• Improve area-level FPY and reduce repair backlog
• Establish effective technician coaching and development practices
• Demonstrate successful issue escalation and containment management
• Support continuous improvement initiatives resulting in measurable operational gains

8. Organizational Fit

• Reports to: Shift Test Manager (M3)
• Interfaces: Test Engineering, Product Engineering, Manufacturing, Quality, and Infrastructure Teams

One-liner:

Leads frontline test and repair operations, ensuring technicians execute safely and efficiently to achieve throughput, quality, and operational targets while serving as the first line of escalation for production issues.