Shift System Engineer

Americaneagle.com; Mount Prospect (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Americaneagle.com is a family-owned web design, development, and digital marketing agency seeking a servers specialist. You will monitor server and network operations, troubleshoot issues across IIS, SQL, and CMS hosting, and support WordPress/Drupal hosting environments.

The role emphasizes security patching, email/DNS/FTP services, and collaboration with internal teams. Applicants should handle weekend shifts and possess basic hardware skills.

Qualifications

• Willingness to work on a rotating shift schedule, including weekends.
• Basic hardware troubleshooting skills.
• Strong interest in web hosting technologies and IT innovation.
• Valid driver's license and access to a personal vehicle.

Responsibilities

• Monitor and manage server and network operations for performance and uptime.
• Troubleshoot and resolve issues across Windows IIS, SQL, and hosting environments.
• Support WordPress, Drupal hosting, and CMS services.
• Manage email, DNS, SFTP, and FTP services.
• Assist with security patch management and antivirus updates.
• Collaborate with teams to implement best practices in networking and hosting.

Skills

Windows servers

Linux

Scripting

Web hosting

Tools

PowerShell

Python

Bash

Job description

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past eight years.

We're looking for talented and motivated individuals to join our Servers team. We program in Microsoft ASP.NET/SQL Server and PHP/MySQL. We work with various CMS systems such as Sitecore, Sitefinity, Kentico, BigCommerce, WordPress and many more. We're looking to expand on our success within the Internet industry.

Key Responsibilities

• Monitor and manage server and network operations to ensure optimal performance and uptime.
• Troubleshoot and resolve technical issues across a variety of systems and services.
• Work with and support:
• Windows IIS web servers
• Windows SQL database servers
• WordPress and Drupal hosting environments
• Email and multimedia services
• SFTP, DNS, and FTP
• Antivirus and security patch management
• Perform basic hardware troubleshooting as needed.
• Collaborate with internal teams to maintain best practices in networking, security, and hosting.
• Participate in continuous learning and innovation within the world of web hosting.

Opportunities for Growth

• Network and application security
• Automation and deployment tools
• Cloud hosting platforms such as Azure and AWS

Requirements

• Willingness to work on a rotating shift schedule, including weekends.
• Basic hardware troubleshooting skills.
• Strong interest in web hosting technologies and IT innovation.
• Valid driver's license and access to a personal vehicle.

Preferred Qualifications

• Experience with Windows operating systems.
• Basic knowledge of Linux operating systems.
• Familiarity with WordPress hosting providers.
• Experience with scripting languages (e.g., PowerShell, Python, Bash) is a plus.

The US-based salary range for this full-time position is $60,000-$80,000 per year. Within this range, individual pay is determined by job-related skills, experience, and relevant education or training. At Americaneagle.com, we are committed to providing a comprehensive benefits package, a positive work environment, company activities and more.