Shift Supervisor Trainee - Overnight

Nuvance Health; Wayne (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee in Wayne, NJ. This entry-level role prepares candidates for higher supervisory positions, focusing on customer service and management skills. Trainees work alongside store management to enhance store performance and uphold company standards. Successful completion of training opens pathways to advanced roles with competitive pay and benefits.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Strong reasoning and analytical skills required.
• Advanced communication skills necessary.
• Flexible schedule preferred including early mornings and weekends.

Responsibilities

• Supervise the store's crew by assigning, directing, and following up on activities.
• Assist customers with questions and promote customer service culture.
• Manage store operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew by assigning, directing, and following up on all activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS's customer service culture (greeting, offering help, thanking)
8. Handle customer relations issues per company policy, promoting a positive shopping experience
9. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical and computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Work Schedule & Compensation

Anticipated weekly hours: 40
Time type: Full time
Pay range: $16.24 - $26.00/hour, depending on experience, education, and location.

Benefits

Our colleagues enjoy comprehensive benefits, including affordable medical plans, 401(k) with matching, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/29/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.