Shift Supervisor Trainee - Overnight

Association of Collegiate Conference and Events Directors-International; Wayne (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

The Shift Supervisor Trainee position at a leading health solutions company is designed for those looking to step into supervisory roles. This entry-level job combines management duties with exceptional customer service, offering a broad range of responsibilities aimed at fostering a positive shopping experience while supporting the store management team. Successful trainees can advance to higher positions within the company.

Benefits

Affordable medical plans

401(k) with matching

No-cost wellness programs

Paid time off

Tuition assistance

Qualifications

• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Assist customers with questions, problems, and complaints.
• Supervise the store's crew by assigning, directing, and following up on all activities.
• Ensure smooth operations and complete opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues according to company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, and advanced communication skills are required. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40
Time type: Full-time
Pay range: $16.24 - $26.00 per hour, depending on experience, education, and location.

Our team reflects the communities we serve and is committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/29/2025

Qualified applicants with arrest or conviction records will be considered in accordance with all applicable laws.