Shift Supervisor Trainee - Overnight

The Regional Municipality of Durham; Wayne (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee who will learn essential management skills in a retail environment. This full-time role offers a starting hourly wage of $16.24-$26.00, depending on experience. The trainee will assist in store operations, promote customer service culture, and have opportunities for advancement to supervisory positions upon successful completion of training.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible work schedules

Qualifications

• Advanced communication skills required.
• Retail experience preferred but not required.
• Flexible schedule including mornings, nights, weekends.

Responsibilities

• Supervise store crew activities and assign tasks.
• Assist customers and maintain customer confidentiality.
• Ensure smooth operations in absence of a manager.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexible schedule

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key business aspects like building customer loyalty through exceptional service, and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisory positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, assign tasks, and follow up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank customers)
8. Handle customer relations issues per company policy and promote positive shopping experiences
9. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical, and computer skills; advanced communication skills; flexible schedule including early mornings, overnights, weekends; ability to work overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Hours: 40 hours/week

Type: Full-time

Pay Range: $16.24 - $26.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible work schedules, and more. For details, visit our benefits page.

The application deadline is 08/29/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.