Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; West Caldwell (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position involves managing store staff, ensuring excellent customer service, and gaining essential operational skills. The role offers a comprehensive benefits package and a pay range of $16.24 to $26.00 per hour, depending on experience and education.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills required.
• Flexibility to work various shifts.
• High School diploma preferred.

Responsibilities

• Supervise store staff and manage daily operations.
• Assist customers with inquiries and ensure a positive experience.
• Communicate effectively with management and staff.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The Trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store staff by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture (greet, offer help, thank).
   • Handle customer relations issues per company policy, ensuring a positive shopping experience.
   • Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

Experience in retail is preferred.

Education

High School diploma or equivalent is preferred but not required.

Additional Details

• Anticipated weekly hours: 35
• Time type: Full time
• Pay range: $16.24 - $26.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit our benefits page.

The application window closes on 08/05/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.