Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Dover (York County); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles in a dynamic retail environment. This entry-level position involves managing store operations, providing exceptional customer service, and leading staff to ensure a positive shopping experience. Ideal candidates will possess strong communication and analytical skills, and a flexible schedule is essential.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Advanced communication skills required.
• Ability to work a flexible schedule including early mornings and weekends.
• Experience in retail preferred.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with questions and promote customer service culture.
• Lead store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Communication skills

Computer skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information both to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues according to company policy, promoting a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is $16.00 - $24.00 per hour. The actual salary will depend on experience, education, location, and other relevant factors.

Additional Information

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Great benefits include:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/13/2025.

Qualified applicants with arrest or conviction records will be considered per law.