Shift Supervisor Trainee

CVS Health

Washington (District of Columbia)

On-site

USD 25,761 - 36,093

Full time

14 days+

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Benefits offered by this job

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Wellness screenings and confidential counseling

Tuition assistance and paid time off

Job summary

A leading healthcare company in Washington, D.C. is looking for a Shift Supervisor Trainee. This role is designed to prepare you for future supervisory positions by learning essential management and operational skills. The ideal candidate will have strong communication abilities and experience in retail. You will oversee store operations, assist customers, and ensure a positive shopping experience. Flexible schedule availability is important for this full-time position.

Qualifications

Ability to work a flexible schedule, including early morning and weekend shifts.
Prior experience in retail preferred.

Responsibilities

Supervise the store’s crew through assigning and directing all activities.
Assist customers with questions, problems, and complaints.
Maintain customer confidentiality and promote a positive shopping experience.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Customer service skills

Education

High School Diploma or Equivalent

Job description

Overview

The Shift Supervisor Trainee role at CVS Health is an entry-level, short-term position that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

Management: Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Customer Service: Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality

Preferred Qualifications

Experience in retail

Education

High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is $18.70 - $26.20. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/27/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Seniority level