Shift Supervisor Trainee

The Regional Municipality of Durham; Village of Johnson City (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

At a leading healthcare company, we are seeking a Shift Supervisor Trainee to gain experience in supervisory roles. The position entails supervising store activities, providing excellent customer service, and managing operations with a flexible schedule to accommodate varying shifts. Candidates should have strong reasoning and analytical skills, and a high school diploma is preferred. The role offers comprehensive pay and benefits including medical plans and 401(k) matching.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

No-cost wellness programs

Flexible work schedules

Tuition assistance

Qualifications

• Flexible schedule including early mornings, overnights, weekends, and overtime as needed.
• Preferred experience in retail.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Ensure smooth operations and positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greet, offer help, thank).
4. Handle customer relations issues according to company policy, ensuring a positive shopping experience.
5. Maintain customer/patient confidentiality.

Qualifications

Required: Deductive reasoning, analytical and computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated weekly hours: 15

Time Type: Part-time

Pay Range: $16.25 - $26.00 per hour, depending on experience, education, and location.

Our team reflects the communities we serve and we are committed to fostering a workplace where every colleague feels valued and they belong.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access.

For more details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 09/06/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.