Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Vienna (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dynamic team. This entry-level position offers a unique opportunity to develop management skills while supporting store operations. As a trainee, you'll learn to lead a team, enhance customer loyalty through exceptional service, and prepare for future supervisory roles. The company values flexibility and dedication, providing a supportive environment for personal and professional growth. Join a forward-thinking organization committed to transforming the retail experience and making a positive impact on customers' lives.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential.
• Flexibility to work different shifts, including weekends and overtime.

Responsibilities

• Supervise store crew and ensure effective communication.
• Assist customers and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew by assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy to ensure a positive shopping experience
   • Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 40
• Time type: Full time
• Pay range: The typical pay range is $0.00 - $0.00, depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/23/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.