Shift Supervisor Trainee

Nuvance Health; Vienna (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee, an entry-level role designed to prepare candidates for higher-level supervisory positions. Responsibilities include supervising store staff, providing customer service, and ensuring smooth operations. Candidates should possess strong analytical and communication skills, and retail experience is preferred.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Required skills include deductive reasoning, analytical, and advanced communication skills.
• Preferred: Retail experience.
• Education preferred: High School diploma or equivalent.

Responsibilities

• Supervise the store crew by assigning and directing activities.
• Assist customers with questions and ensure a positive shopping experience.
• Lead the store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff.
• Supervise the store's crew by assigning, directing, and following up on activities.
• Communicate effectively with management and staff.

1. Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture by greeting, offering help, and thanking customers.
• Handle customer relations issues per company policy, ensuring a positive shopping experience.
• Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Weekly hours: 24

Time type: Part-time

Pay Range: The typical pay range is $0.00 - $0.00, depending on experience, education, location, and other factors.

Our people fuel our future. We value and foster a workplace where every colleague feels valued and that they belong.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with matching, and stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/30/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.