Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Vienna (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in health solutions is seeking a Shift Supervisor Trainee. This entry-level position prepares individuals for supervisory roles, focusing on customer service and store management. The trainee will have opportunities to advance within the organization, ensuring a smooth operation in a retail environment.

Benefits

Comprehensive medical plans

401(k) with matching

Tuition assistance

Paid time off

Flexible schedules

Family leave

Qualifications

• Required skills include deductive reasoning, analytical skills, and advanced communication.
• Flexibility to work various shifts is necessary.
• Preferred experience in retail.

Responsibilities

• Supervise store crew and communicate effectively with staff.
• Assist customers with questions and complaints.
• Promote a customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to gain experience, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance, while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff.
• Supervise store crew through assigning, directing, and following up on activities.
• Communicate effectively with management and staff.

1. Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture—greeting, offering help, and thanking customers.
• Handle customer relations issues per company policy, ensuring a positive shopping experience.
• Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 24

Time Type: Part time

Pay Range: The typical pay range is $0.00 - $0.00, depending on experience, education, location, and other factors.

We offer comprehensive benefits, including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application deadline is 08/30/2025. Qualified applicants with arrest or conviction records will be considered per legal requirements.