Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Town of West Seneca (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to learn essential management skills while preparing for future supervisory roles. Trainees will engage in hands-on training, focusing on customer service excellence and operational efficiency. With a commitment to building customer loyalty and a supportive work environment, this role is perfect for individuals looking to advance their careers in retail management. Enjoy flexible work schedules and a comprehensive benefits package while making a meaningful impact in the community.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

No-cost wellness programs

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills required.
• Flexibility in working hours is essential.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and ensure satisfaction.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility to work early mornings

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues according to company policy, ensuring a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Anticipated Weekly Hours

25

Time Type

Part-time

Pay Range

The typical pay range for this role is $16.25 - $26.00 per hour. The actual offer depends on experience, education, location, and other factors.

Benefits

We offer a comprehensive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness, tobacco cessation, weight management programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit CVS Benefits.

Application deadline: 07/28/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.