Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Tannersville (Monroe County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to prepare for higher supervisory roles. This entry-level position involves management training, customer service excellence, and operational oversight. Ideal candidates will demonstrate strong communication skills and flexibility in scheduling.

Benefits

Comprehensive pay and benefits

401(k) and stock purchase plans

Wellness programs and paid time off

Flexible schedules and family leave

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication skills and computer proficiency needed.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew activities and communicate effectively with management.
• Assist customers with questions and promote CVS customer service culture.
• Ensure smooth operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The role involves performing work as directed to gain experience, completing basic operations and management skills training, and learning about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities through assigning, directing, and follow-up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank customers)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High school diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 20
• Time type: Part-time
• Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location

Benefits

Comprehensive pay and benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care, tuition assistance, and more. For details, visit CVS Benefits.

Application deadline: 08/13/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.