Shift Supervisor Trainee

CVS Health; Tannersville (Monroe County); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This part-time position involves training in operations and management, ensuring excellent customer service, and supporting store management. Trainees can advance to higher positions upon successful completion of training.

Benefits

Medical plans

401(k) with matching

Stock purchase plan

Wellness programs

Counseling

Financial coaching

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Deductive reasoning, analytical skills, computer skills, and effective communication required.
• Experience in retail preferred.

Responsibilities

• Supervise store activities by assigning, directing, and following up.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Effective communication

Education

High School Diploma or equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

• Utilize deductive reasoning, analytical skills, and computer skills.
• Demonstrate advanced communication skills.
• Work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Management Responsibilities

• Work effectively with store management and staff.
• Supervise store activities by assigning, directing, and following up.
• Communicate effectively with management and staff.

Customer Service Responsibilities

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture (greeting, offering help, thanking).
• Handle customer relations issues per company policy to ensure a positive shopping experience.
• Maintain customer/patient confidentiality.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, and effective communication.

Preferred Qualifications: Experience in retail.

Education

High School Diploma or equivalent preferred but not required.

Work Hours & Compensation

Anticipated weekly hours: 20

Part-time position

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Benefits

• Medical plans, 401(k) with matching, stock purchase plan.
• Wellness programs, counseling, financial coaching.
• Paid time off, flexible schedules, family leave, tuition assistance, and more.

Application deadline: 08/13/2025. Qualified applicants with arrest or conviction records will be considered per law.