Shift Supervisor Trainee

CVS Health; Smyrna (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level role is designed to prepare you for higher supervisory positions by providing essential training in management and customer service. You will work closely with store management, lead staff, and ensure a positive shopping experience for customers. With a focus on building customer loyalty and operational excellence, this position offers a unique opportunity to grow within a supportive and dynamic environment. If you're passionate about healthcare and customer service, this role is perfect for you!

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Dependent care

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential for this role.
• Flexibility in scheduling is required, including mornings and weekends.

Responsibilities

• Supervise store staff and ensure smooth store operations.
• Assist customers with questions and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the store management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews
   • Supervise store staff through assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy to ensure a positive shopping experience
   • Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnight, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School Diploma or equivalent preferred but not required.

Work Details

Anticipated weekly hours: 29

Type: Part-time

Pay Range

The typical pay range is $16.00 - $24.00 per hour, depending on experience, education, location, and other factors.

Benefits

Our benefits include medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/01/2025

Additional Info

• Seniority level: Internship
• Employment type: Part-time
• Job function: Management, Healthcare
• Industries: Hospitals and Healthcare