Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Norcross (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to gain valuable supervisory experience in a dynamic retail environment. Trainees will learn essential management skills, customer service excellence, and the operational aspects of running a store. With a commitment to building customer loyalty, this role is perfect for those looking to advance their careers in retail management. Enjoy a flexible part-time schedule while contributing to a culture of exceptional service and teamwork.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Retiree medical access

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in scheduling including early mornings and weekends is required.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers with questions and maintain confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew through assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy, fostering positive shopping experiences
5. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 25

Time type: Part-time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, location, and other factors.

We offer comprehensive benefits including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more info, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/02/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.