Shift Supervisor Trainee

Nuvance Health; Shelbyville (IN); On-site; Part time

Job summary

A leading health company is seeking a Shift Supervisor Trainee to support store management and enhance customer satisfaction. This entry-level, part-time role will involve supervising staff, ensuring smooth operations, and promoting customer service excellence. Ideal candidates will exhibit strong analytical and communication skills and have a flexible schedule. Training will lead to opportunities for promotion.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Flexible to work early mornings, overnights, weekends, and overtime as needed.
• Retail experience preferred.
• Must possess notable analytical and communication skills.

Responsibilities

• Supervise store crew by assigning tasks and directing activities.
• Assist customers with questions, problems, and complaints.
• Support store management in driving store performance.

Skills

Analytical skills

Deductive reasoning

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, completes training on key business aspects (e.g., building customer loyalty through exceptional service), and learns about CVS/pharmacy culture.

Upon successful completion of the training program, trainees are considered for promotion to open supervisory positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning tasks, directing activities, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications & Requirements

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated weekly hours: 20

Time type: Part-time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Our team reflects the communities we serve and is committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan
• No-cost wellness programs, counseling, and financial coaching
• Paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 09/02/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.