Shift Supervisor Trainee

Nuvance Health; Kentucky; On-site; Part time

Job summary

Nuvance Health seeks a Shift Supervisor Trainee who will prepare for higher-level management roles by gaining essential operational and customer service skills. This entry-level position includes training, supervision of store staff, and ensuring positive customer experiences. Flexible hours and retail experience preferred.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Required: Deductive reasoning, analytical, and advanced communication skills.
• Flexible schedule including early mornings, overnights, and weekends preferred.
• Retail experience is a plus.

Responsibilities

• Supervise store crew and communicate effectively with management and staff.
• Assist customers with questions and promote CVS customer service culture.
• Ensure smooth store operations and handle opening/closing procedures.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew through assigning, directing, and following up on activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy to ensure positive shopping experiences
9. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical and computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20

Time type: Part-time

Pay range: $16.00 - $23.00 per hour, dependent on experience, education, and location.

Our team reflects the communities we serve and is committed to fostering a workplace where every colleague feels valued and included.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan
• No-cost wellness programs, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/30/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.