Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Shelby Township (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to learn the ropes of store management, focusing on customer service and operational excellence. Trainees will gain valuable skills in leadership, communication, and problem-solving while preparing for future supervisory roles. With a commitment to employee development and a supportive workplace culture, this role is perfect for those looking to advance their career in retail management. Join a company that values your contributions and fosters growth.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Ability to manage and supervise store staff effectively.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Customer service

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy and foster a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer proficiency.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High school diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part-time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, location, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and included.

Benefits

We offer a comprehensive and competitive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical access, and more.

For more information, visit CVS Benefits.

Application deadline: 07/16/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.