Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Milford (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dedicated team. This entry-level role prepares you for higher supervisory responsibilities while providing excellent customer service. You'll work closely with store management to ensure smooth operations and build customer loyalty. With flexible hours and a supportive environment, this position is perfect for those looking to grow within a respected company. Join a team that values your contributions and offers comprehensive benefits, including medical plans and paid time off.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

No-cost wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in scheduling is required, including early mornings and weekends.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers with inquiries and maintain service standards.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews
   • Supervise the store’s crew through assigning, directing, and following up on all activities
   • Communicate effectively with store management and crews
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part time

Pay Range: $16.00 - $24.00 per hour, based on experience and other factors.

Our team reflects the communities we serve and we are committed to a workplace where every colleague feels valued and included.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan
• No-cost wellness, counseling, and financial programs
• Paid time off, flexible schedules, family leave, tuition assistance, and more

For details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/06/2025

Qualified applicants with arrest or conviction records will be considered per law.

About CVS Health

We are dedicated to helping people on their path to better health through innovative health services, plans, and community pharmacy programs, making quality care accessible, affordable, and seamless.