Shift Supervisor Trainee

CVS Health; Seattle (WA); On-site; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Seattle. This entry-level role prepares candidates for future supervisory positions while ensuring excellent customer service and store operations. Successful trainees may advance to higher-level roles, supporting store management and enhancing customer loyalty.

Benefits

Medical plans

401(k)

Stock purchase

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Experience in retail preferred.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Effective communication

Education

High School Diploma or equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

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Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support store management in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

• Employ deductive reasoning, analytical skills, and computer skills.
• Demonstrate advanced communication skills.
• Work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Management Responsibilities

• Work effectively with store management and staff.
• Supervise store crew by assigning, directing, and following up on activities.
• Communicate effectively with management and staff.

Customer Service Responsibilities

• Assist customers with questions, problems, and complaints.
• Promote CVS’s customer service culture (greet, offer help, thank).
• Handle customer relations issues per company policy, fostering a positive shopping experience.
• Maintain confidentiality of customer/patient information.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, and effective communication.

Preferred Qualifications: Experience in retail.

Education

High School Diploma or equivalent preferred but not required.

Work Details

• Anticipated weekly hours: 40
• Type: Full-time

Pay Range

The typical pay range for this role is $21.51 - $29.01 per hour. Actual offer depends on experience, education, location, and other factors.

Benefits

Includes medical plans, 401(k), stock purchase, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit CVS Benefits.

Application window closes on 07/31/2025. Qualified applicants with arrest or conviction records will be considered per law.