Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; San Jose (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dynamic team. This entry-level position prepares you for future supervisory roles, where you'll lead store operations and enhance customer loyalty through exceptional service. You'll gain valuable management skills while working closely with a dedicated team. Enjoy a comprehensive benefits package and the opportunity for career advancement in a supportive environment. If you're ready to take the next step in your career and make a difference, this role is perfect for you.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills required.
• Flexibility to work various shifts and handle customer relations.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers with inquiries and promote customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew through assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues according to company policy, fostering a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40
Time type: Full time
Pay range: $19.40/hour (base rate; actual offer depends on experience, education, location, and other factors)

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on: 07/17/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.