Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Sacramento (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level role offers a unique opportunity to develop essential management skills and prepare for future supervisory positions. You'll work closely with store management, ensuring excellent customer service and smooth store operations. With a flexible schedule and a supportive work environment, this position is perfect for those looking to grow in the retail sector. Join a company that values its employees and offers comprehensive benefits, including medical plans and tuition assistance.

Benefits

Medical plans

401(k) with matching

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential.
• Ability to work flexible hours including early mornings and weekends.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers with questions and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues according to company policy and promote a positive shopping experience.
9. Maintain customer/patient confidentiality.

Qualifications & Requirements

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and the ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $17.25 - $26.00 per hour, depending on experience, education, geography, and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more. For details, visit our benefits page.

Application deadline: 07/20/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.