Shift Supervisor Trainee

CVS Health; Hazleton (Luzerne County); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position prepares you for a supervisory role, focusing on building customer loyalty and enhancing operational efficiency. You will gain hands-on experience in store management, customer service, and team leadership. With a commitment to health and wellness, the company offers a supportive environment where you can thrive and grow. If you are passionate about delivering exceptional service and eager to advance your career, this is the perfect opportunity for you.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Preferred retail experience.
• Education: High School Diploma or Equivalent preferred.

Responsibilities

• Supervise store crew by assigning and directing activities.
• Assist customers with questions, problems, and complaints.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning, analytical skills, and computer proficiency.
• Exhibit advanced communication skills.
• Work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Management Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Communicate effectively with management and staff.

Customer Service Responsibilities

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture (greet, offer help, thank).
• Handle customer relations issues per company policy to ensure a positive shopping experience.
• Maintain customer confidentiality.

Qualifications

• Preferred: Retail experience.
• Education: High School Diploma or Equivalent preferred but not required.
• Anticipated weekly hours: 29.
• Employment type: Part-time.
• Pay range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Benefits and Additional Information

We offer a comprehensive benefits package including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/24/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.